Refund policy

1. Returns

• You may request a return within 14 days of receiving your order.
  

• Only unopened, unused, and sealed products in their original packaging are eligible for return.
  

• For hygiene and safety reasons, opened or used products cannot be returned.
  

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2. Refunds

• Once your return is received and inspected, we will notify you of the status of your refund.
  

• Approved refunds will be processed back to your original payment method within 7–10 business days.
  

• Shipping charges are non-refundable.
  

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3. Exchanges

We only replace items if they are defective or damaged during delivery. If you need an exchange for the same product, please contact us at [Insert Email] within 48 hours of delivery.

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4. Non-Returnable Items

The following items cannot be returned or refunded:

• Opened or used products
  

• Discounted or sale items
  

• Gift cards or promotional items
  

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